Testimonials- What our Clients say about us
Here you can read testimonials of what our clients have said about our services. We value your feedback greatly, as it helps us to improve and evolve
“Alpha Housing Services Ltd has managed the fifteen properties that make up Dovetail Court in Taunton, the freehold of which is held by Dovetail Court Management Ltd, for at least the last twelve years. I have been a member of the freehold company for those twelve years and a director for the past six years, so I have long and detailed experience of their work.
As the secretariat for Dovetail Court Management Ltd, the staff of Alpha Housing Services have regularly and reliably provided advice on the management of our estate to keep it secure and safe with a budgeted annual maintenance plan and a contingency plan and reserve fund for longer term upkeep. I continue to be impressed with their personal oversight of the estate and attention to detail, placing value for money contracts for the routine and emergency works. As a local independent company they react promptly to issues raised by residents.
I have no hesitation in recommending their services for small estates such as ours and do not doubt their capacity, as a growing company, to manage larger estates.“
“As a director of Thomas More Court, Priory Avenue, Taunton, for 3 1/2 years I had a very good business relationship with Piers Wrangham and his team at Alpha Housing Services Ltd, Taunton. I would have no hesitation in recommending them to manage any housing complex of any size. “Colin Short
“Alpha Housing Services managed the building which I owned a flat in for a few years; their service and attention to detail was always to a very high standard. Communication was clear and thorough and support when I needed it was always on hand, either by phone or email, someone always got back to me the same day and the team were happy to assist whatever the request! This was particularly helpful as I live in Mid-Wales and the property is in Taunton, it was important to me to have a responsive and efficient team managing the building who I could trust implicitly to deal with issues in my absence. Highly recommend!”C Fry
“Alpha Housing is a very friendly & efficient management service. I would recommend this company for a fantastic all round service.”Ann
“Since contacting Alpha Housing Services I have found them to be courteous, polite and efficient. Whatever has arisen has been dealt with promptly and efficiently and I would have no problem in using their services in the future. They are to be commended for the service they provide.”Bob Porter
“Many thanks for what you and your staff have done for us here at The Point over the past year. We couldn’t ask for a better service.”Resident of Flat 2
“I am very happy to freely recommend Alpha Housing Services Ltd as an excellent property management company for their knowledge and professionalism. Communication is facilitated with a walk-in office in the middle of Taunton; face-to-face meetings are conducted with openness and clarity; emails are responded to quickly. I have always found Piers Wrangham to be understanding and supportive in all my dealings with Alpha Housing Services Ltd.”Mrs Nicky Matthews
“I cannot recommend Alpha Housing Services more highly. They have been instrumental in creating a professional, efficient and effective management company. Their diligent commitment to providing a first class service ranges from being contactable during out of office hours, on a weekend or on a Bank Holiday, to having a reliable source of local contractors for all eventualities. They have a wealth of knowledge on all legislation relating to property management, leasehold, financial accounts and Company Secretary duties, and offer an invaluable support to their Directors on a daily, weekly and monthly basis.”Director
“Alpha Housing Services has consistently and diligently operated an annual maintenance and upkeep plan for the fifteen separate properties that make up Dovetail Court, presenting the plan at a Company AGM and delivering its actions effectively and economically whilst overseeing a satisfactory emergency contingency fund. He has reacted promptly and flexibly to unforeseen problems with buildings and common utilities to keep properties healthy and safe. Overall he has managed efficiently and effectively the freehold property of Dovetail Court Management Company.
On a personal level, Giles Wrangham is an attentive and friendly manager who acts resourcefully, thoughtfully and promptly. It is a pleasure to have him working for us.”Director
“Alpha housing Services took over what was a poorly run management committee run by another agent and quickly established order, governance and legal procedures; its knowledge of compliance with recent legislation and accounting was most reassuring. The responsiveness and circumspection of Alpha Housing Services is first class in attention to the details and concerns of the residents. An organisation to be commended without reservation.“Local Resident
“I have known Giles Wrangham of Alpha Housing Services Ltd., in his capacity as managing agent of this property, for the last 10 years. He chairs our AGM with a professionalism we have come to rely on. He brings clarity to our meetings and has a calming influence, like a safety net beneath us, as we worry about the continuing maintenance of this property. He is well acquainted with the Landlord Tenant Act 1985, and other legal requirements, and acts vigorously in accordance with them.
We have never doubted this man’s ability to assist us; for a very reasonable remuneration, and wholeheartedly recommend his services.“Mr T. Dennis
“We used to have a very poor management company and I was always led to believe it is very difficult to change. I contacted Alpha Housing and a gent called Giles was extremely helpful and the change was easy. Now we have a management company that listens to our needs and provides an excellent service. I would highly recommend Alpha Housing Services to anyone in need of a management company or who is looking to replace an under performing one.“Mr S. Hodder